Customer reviews

976 Customer reviews
9.5
98% recommended this company

Last review

Today
Filter by: 5 sterren (903)
4 sterren (86)
3 sterren (9)
2 sterren (10)
1 sterren (8)
Franco
Sori
Recommendation: Yes
2020-04-01 07:15:56

Product as described and delivery really fast

Great experience, really recommended.
10
Ilaria
Bologna
Recommendation: No
2020-03-29 22:00:06

Prodotti ma reso troppo costoso!

Questo sito ha bei prodotti ma siccome il reso non è gratuito, anzi, è molto costoso, non faró più acquisti.

Answer from SkiWebShop

Ciao Ilaria, grazie per il tuo feedback. Siamo lieti di apprendere che ti sono piaciuti i nostri prodotti. I costi per il reso, per i clienti italiani è a loro carico. Questo perché noi vogliamo mantenere i prezzi sul nostro sito il più bassi possibili. Dovremmo altrimenti prevedere le spese del reso nel prezzo del prodotto. Cosa che non vogliamo fare. Inoltre, facciamo sempre il possibile per dare il maggior numero di informazioni possibili sui prodotti, come le descrizioni minuziose del prodotto, le misure dei modelli, molti video di modelli in movimento e tutti i dettagli sul fitting dei capi. In questo modo cerchiamo di aiutare i nostri clienti sulla scelta del prodotto migliore per ciascuno di loro. Nella maggior parte dei casi il reso degli ordini non è necessario. Cordiali saluti. Il team di SkiWebShop
4
Cojocaru
ZECCONE
Recommendation: Yes
2020-03-29 05:21:27

Fast and profesional

It was the first order,and i hope that the delivery will be as fast as the preparation and the mailing. Thank's
10
Laura
Milan
Recommendation: Yes
2020-03-28 12:20:48

Servizio veloce e acquisto perfetto!

Pacco arrivato in 3 giorni lavorativi. Molto soddisfatta!
10
Dalila
Saint Genest Malifaux
Recommendation: Yes
2020-03-28 09:19:13

Very Nice jacket top

I was really happy about my experience with the website : the expedition is very fast with a little goodies it s top thanks a lot
10
franck
Lagnieu
Recommendation: Yes
2020-03-22 10:16:27

Fast shipping and excellente experience

Good price Fast shipping Gordiens offered
10
Igor
Italy
Recommendation: Yes
2020-03-21 07:28:41

Ottima esperienza

Il prodotto è conforme alla descrizione del negoziante.Imballaggio fatto a regola d’arte. Ottimo anche il contatto cliente/venditore.Negozio consigliatissimo per acquisti online.
10
Lucy
Dublin
Recommendation: No
2020-03-17 23:00:07

Not good

I have placed two orders. Both orders failed to track and trace. One after the other even though I raised the issue the first time around it happened again! Im still waiting on the 2nd order and have no idea of their arrival time. I wanted this delivery in time for a ski trip and now have no idea if ill get them in time. Extremely annoying

Answer from SkiWebShop

Dear Lucy, thank you for your review. We are sorry to hear that the tracking links for both orders did not work. Unfortunately, there are rare occassions that the track&trace links do not work directly after 24 hours, which is beyond our control. You contacted us about the tracking of your packages and we provided you with updates about the status of your orders. According to the information about delivery time, provided on our website, home delivery time to Ireland takes about 2 to 5 work days. Both packages arrived at your address within the estimated delivery time, which was, in case of the second order, still in time for your ski trip. Thank you for your time and if you still have any questions or concerns, please let us know and we will be happy to assist. Kind regards, SkiWebShop Team
4
Andrea
Pescara (Italia)
Recommendation: Yes
2020-03-15 13:57:19

Perfect

Perfect transaction
10
Giulia
Florence
Recommendation: Yes
2020-03-10 13:58:00

delivery was very quick

I have ordered the same article more than one, first time size was too big so I sent it back. Second time the article was not sent and I got money back + 10 euro bonus; third time I placed the order again and finally got it delivered, size is now the right one.
8